Booked calls, retained clients, a CRM that finally tells the truth.

Ari'el Cedars wanted to move from consumer trips into corporate travel, but their list was cold, unverified, and full of the wrong job titles.

I built ICP filters in Apollo around founder, CEO, and director seniority across marketing, design, and financial services. Sourced and verified 24 decision-makers across six countries — US, UK, Canada, Australia, Germany, and Brazil — every record marked Verified and enriched with LinkedIn, tech stack, revenue, and a backup email.

24 outbound-ready leads delivered with zero duplicates and zero bounces flagged in QA. The founder ran a first-touch sequence the same day the file was handed over.

An inbound traveller needed an itinerary from Abuja to Vicosa, and the agency needed every touch logged before payment.

I created the contact, deal, and association inside HubSpot, set close date, pipeline, and stage, and moved the deal from new enquiry to Appointment Scheduled with a logged activity timestamp. Linked it to the right deal owner with the next action documented on the record.

Deal created at 16:12 and advanced to Appointment Scheduled by 16:18 — six minutes from enquiry to a confirmed next step, with a clean audit trail for forecasting.

An educationist booking corporate travel for himself and four others needed tickets, itinerary changes, and a single point of contact through the entire process.

I owned this $24,900 corporate travel deal from first contact through to Closed Won in HubSpot with the contact record fully populated. Coordinated multiple passenger tickets in a single booking thread for Mrs Chinyere's group, managed itinerary changes against the issued tickets, and kept her updated at every milestone so she always had one person to call.

Deal closed as Closed Won at $24,900 total contract value, all tickets issued and delivered for the Abuja to Minneapolis route with zero rebooking errors. Mrs Chinyere returned as a referenceable client and the single largest travel close on the pipeline that quarter.

A high-intent contact came in offline through WhatsApp with no CRM footprint, so the relationship was living in someone's inbox.

I created the contact in HubSpot from Offline Sources and attached the source document directly to the record. Moved lead status to Connected, then promoted lifecycle stage to Customer with a logged note explaining the move, and stacked 25 of 35 activities on the timeline.

Single source of truth on the customer, with attachments and activity feed instead of a forgotten WhatsApp thread. The right reporting bucket unlocked for renewal and upsell.

Prospects were dropping off between enquiry and discovery call because scheduling needed back-and-forth across Abuja, US, and EU time zones.

I configured a 30-minute New Meeting event type with Monday to Friday 09:30 to 17:00 and Saturday 10:00 to 16:45 availability, set host time zone to Eastern Time so US buyers see slots in their local time, and wired the link into email signatures, HubSpot deals, and the website CTA.

Same-week bookings appearing on the calendar with web-conferencing details auto-attached. The 'when works for you' email volume dropped to effectively zero.

New booking URLs and lead links were being copy-pasted into spreadsheets and CRM lists by hand every day.

I built a four-step Zap — Webhook trigger to Google Sheets row, to Google Drive sharing preference, to HubSpot list — validated the workflow with Copilot, mapped fields step-by-step, and reconnected stale OAuth.

Every new URL is now logged, shared, and added to the right HubSpot list automatically. Removed a daily manual task from the agency's operations checklist.